Overview
All sales are final, once a purchase has been made and packs are opened, we cannot offer you a full refund or exchange.
Additional non-returnable items:
- Gift cards
All items will be shipped within 3 business days if shipping option is chosen.
If local pick up is chosen, please schedule a meet up with Alex the Collector via Instagram DM or the contact form under “Contact Us“.
Refunds
All sales are final, once a purchase has been made and packs are opened, we cannot offer you a full refund or exchange.
Exchanges
All sales are final, once a purchase has been made and packs are opened, we cannot offer you a full refund or exchange.
Shipping
Shipping costs are non-refundable.
Depending on where you live, the time it may take for your product to reach you may vary.
If you are purchasing a large quantity or expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. Additional shipping costs will be required if you would like to add tracking and/or shipping insurance. Contact Alex the Collector via Instagram DM to arrange for this additional service.
Need help?
Use the form under “Contact Us” or Instagram DM Alex the Collector for questions related to refunds and returns.